When adding or updating listings on eBay you may occasionally run across listing errors or warnings dorsum from eBay:

category doesn't accept variations

The table beneath lists the most common errors/alarm messages from eBay, and what you can do to resolve them, to ensure whatever affected product(s) are listed successfully on eBay.

Mistake Message

SUGGESTED SOLUTION 

category doesn't accept variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does non allow products with variations to be listed within it.

To resolve this, you will need to remap the product to a category that does support variations.

  • From the product page in eBayLINK, click the Edit push, in the Categories department, click "Add new mapping"
  • Find another suitable category which has the following symbol:
  • Click save mapping, which will bring you back to the Product folio,
  • Finally, click update to commit the changes and go to the dashboard and click the "update market identify" button.

Check back once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay article, Which categories can accept listings with variations?

 
Buyers dearest large photos that clearly show the detail, and so delight upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the paradigm or images supplied do not meet eBay's requirements, which are

Nosotros've got a few elementary rules and recommendations for using pictures on eBay: (full article)

Rules
All listings* on eBay.com.au and well-nigh other eBay sites must meet these requirements

  • Every listing must have at least one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You tin can't employ a catalogue or stock photo if you're list an item as 'used'.
Recommendations
To make sure buyers get a good look at the detail they're thinking about purchasing

  • Optimise for mobile – brand your pictures 1600 pixels on the longest side.

  • Go along your images make clean – no text, borders or uncluttered backgrounds.

  • Use watermarks sparingly – make sure they don't distract a buyer's eye from your production.

Other best exercise tips:

  • We recommend uploading photos as a .jpg file, merely you tin can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photograph is in JPEG format, information technology should take a quality of 90 or higher on the 0-99 JPEG quality scale. We'll and so optimise information technology for display in your listing.

  • Before you start uploading, rename your photograph files with names that volition help you recollect what they are, and put them in a binder on your calculator where you can detect them quickly and easily in example you need them again.


Visit the Seller Middle to learn more almost using great pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to come across – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not friction match with the variation specifics of the variations on the item.

 There are 2 possible reasons for getting this mistake on a product:
  1. An originally single variant product is now being sent as a multi-variant product - eBay volition not allow this so the product needs to be completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce shop is not good especially expert due east.one thousand. dissimilar attribute names in different variants.

So, it would take originally listed fine only now is not getting updated due to failing the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should exist different
eBay will show the above error bulletin/s on your products in Omnivore if you try to add an detail specific which has the aforementioned proper name as the product variation name. Size and Colour are common examples merely this can exist other names every bit well. Please see this article on the steps needed to set up this problem
 
A product cannot be moved from a Variation-enabled Category to a Variation-disabled Category
 This mistake ways that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatever products with this fault nosotros need to delete/purge the detail from eBay, delete the category mapping for them to re-listing.

You lot will demand to submit a support request to have this washed.

 
UPC should but contain digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should only contain digits" and it is followed by scientific notation.

It ways that an update has gone incorrect somewhere, virtually likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which changed number field for this Product identifier east.g. UPC to this "9.111E+12".

This eBay validation error can also occur if your UPC contains non numeric characters, e.1000. 14500-459-1111, these should exist removed.

You tin too become this error with UPC's containing messages, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct one.

More data about UPC tin can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code

Delight check this data on your store and right it, once done, go to the dashboard and click "Sync now" to refresh the information.

For more information about Excel issue see this commodity. http://superuser.com/questions/413226/why-does-excel-care for-long-numeric-strings-as-scientific-note-even-after-chan


Y'all can bank check GTIN existence here
https://gepir.gs1.org/alphabetize.php/search-past-gtin

Listings having an eBay validation error volition not be updated or listed on eBay until the error is resolved. 

Your PayPal email address was not institute
 This error means that the PayPal accost provided cannot be found / verified by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium business relationship OR
  • Verified concern account

Delight ensure that the right address has been entered into Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.


It could be as uncomplicated as a child business relationship has been linked, which isn't immune to write transactions against the parent.

In short, if the e-mail address is typographically the aforementioned between our system and the payment business policy; and so the retailer will demand to confirm with PayPal as to why information technology may not be coming up

No listings can exist fabricated on eBay until this is resolved. 


You lot must have a valid PayPal Account in good standing to crave immediate payment.
This mistake ways that the PayPal accost provided cannot be verified as being in adept standing past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal business relationship supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business concern business relationship

Delight ensure that the correct accost has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field.

Information technology could be as simple every bit a child account has been linked, which isn't allowed to write transactions against the parent. It may be the PayPal account is non a business organization business relationship.

In short the retailer will need to ostend with PayPal as to why it is non in proficient standing.


No listings can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled as Variant
The tags                                      Band Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled every bit Variant
The tags                                      Quantity                                    is/are disabled every bit Variant
The tags                                      Type                                    is/are disabled as Variant
 The fault occurs considering eBay restricts the employ of certain words/values, as the proper noun for a variant attribute under a particular category.

For example, on eBay AU nether the category "Babe » Plant nursery Bedding » Sleeping Bags & Sleepsacks", yous are not allowed to use a value of "Size" as a variant aspect name. This is because eBay has reserved "Size" as an Item Specific for that category.

The fastest style to resolve the outcome is to rename attribute for the variant (e.one thousand. employ "Product Size" instead of "Size").

 
variants do not have unique attributes
 This error occurs when some of the variations y'all are trying to list in a multi-variation listing, take  the same variation value. (due east.thou. you take more 1 variant with size = 9)

Check that the variation values are all unique for your production variants.

 
The detail can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
 Your listing may comprise titles and/or a clarification which contain illegal words, or your eBay account may non be up to standard to continue listing.

Check your title/description for prohibited words. See eBay's offensive policy.

Some eBay sites will likewise cake titles/descriptions containing Make/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Androidproduct (This policy tin vary between eBay sites).

Try deleting your description and adding limited data to test this result. You should also contact eBay directly to ensure your business relationship is not express or restricted in any manner.

 
Missing proper name in the variation specifics or variation specifics gear up.; zeroed out
 The crusade for this error could be one of the following:
  • When one or more of the production variations is missing the appropriate information. For example if one or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation information.
  • If you accept modified the value of the variation characterization used by the product. For example, if the variation label was initially chosen "Colour", but you have since changed it to be "Colour". The only mode is to resolve this error is to finish the eBay listing, then listing the product as a new eBay list.
  • You have added or deleted production variations
 
The UPC field is missing. Delight add UPC to the listing and try again.

or

 For some products, eBay requires that a UPC number be provided when listing a product.

A UPC (Universal Production Code) is a barcode symbology that is widely used in the Us, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade detail.

To add UPC'south to your listings, delight add together it to your eCommerce platform. Our arrangement will sync and import the details and add information technology to your eBay listings.

If you practice non accept UPC values for your production(southward) please go out the UPC field empty in your eCommerce platform.

Y'all can check GTIN existence hither
https://gepir.gs1.org/alphabetize.php/search-by-gtin

 
You're not allowed to revise ended listings.
 An eBay listing for this production previously existed only has since been ended on eBay for some reason.
To resolve, y'all need to offset end the listing in our system, then upload to eBay as a new list.		 
It looks similar you've reached the amount yous can list. You tin can list upwards to <$xxxxx> in total sales this month. Request to listing more than: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=nineteen
 Please see the post-obit eBay folio for further information on selling limits and how to asking an increment from eBay:  http://pages.ebay.com.au/aid/sell/sellinglimits.html
 
Because you've specified Local Pickup Only for this item, you tin can't crave firsthand payment.
 This error can occur when 1 or more than of the default eBay Business organisation Policies are missing.

Our system expects/creates the following eBay Business Policies, named exactly as per below:

  • Postage stamp Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

east.1000.

Note: the eBay Business Policies must exist named exactly as above, equally it is case sensitive.

To bank check this, log into your eBay account and get to:

  • My eBay
  • Hover over the "Account" tab and select "Business Policies".

If whatever are missing, please create and proper name them every bit per the above.

 
The electronic mail accost you entered isn't linked to a PayPal account. If you don't accept a PayPal account, you'll need to set one up with this email address and so that buyers can pay you.
 Delight check the post-obit:
  1. Make sure your PayPal address is entered and spelled correctly in your eBay Payment Concern Policy.
    e.g.
  2. Make certain your PayPal address is entered and spelled correctly in your automatic payment method.
  3. Confirm your e-mail address with Paypal.
  4. Make sure your PayPal address is right in our arrangement: go to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If you receive an error relating to PayPal and so it is an result with your PayPal business relationship.		 
                  Earlier yous can list this item we need some additional data to create a seller's account.
This eBay error can occur when your eBay business relationship is missing an automatic payment method for eBay fees.

It can also be returned by eBay, if you take an expired credit card designated every bit your automatic payment method on eBay.

To add/modify an automated payment method on your eBay seller account:

  1. Login to your eBay seller account.
  2. Go to "My eBay --> Account --> Seller Account".
  3. Click the "Automatic Payment Method" link to add/alter the automatic payment method for your eBay account.
    e.g.

Further information on eBay automatic payment methods can be found here.

 
The item specific                  For sale past                  is missing. Add For sale by to this listing, enter a valid value, and ...
 This eBay mistake can occur when y'all have mapped your product to an eBay category that has mandatory Item Specifics.

For example, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you have set the Item Specific named "For sale by".

e.g.

Note: the red asterix (*) next to the detail specific "For sale past" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the wrong eBay category.

The fastest way to resolve the consequence is to re-map your product to the correct, or a more than relevant eBay category.

 
Just unmarried quantity items can be listed in the category selected.
 On eBay, sure categories only allow sellers to listing items in single quantities.

For instance the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the consequence, either limit the eBay quantity of the item to "1", or alternatively you can try mapping the product to a more than relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this characteristic isn't enabled on a seller account. eBay only enables this feature for sellers information technology has vetted/qualified.

This alert doesn't prevent your products from listing on eBay, but products with a sale or strike-through price, will not be display as "on sale" past eBay on your listings.

due east.g. the following pricing fields "Y'all relieve" and "Now" will not be displayed on your eBay listings, even if the item is on sale.

Yous must become approved by eBay to participate in eBay's Strike-Through Pricing Plan. Strike Through Pricing (STP) is commonly reserved for managed accounts only so to request that it exist enabled, please contact your eBay account manager.
Marketplace Product Variant SKUs are not unique
 At that place are 2 possible reasons for getting this mistake on a production:
  1. An originally single variant product is now being sent every bit a multi-variant product - eBay volition non allow this and then the product needs to be completely ended, deleted and re-listed.
    To resolve, cease each of the listings in eBay.
    Go to each product page in eBaylink that has the mistake and deleted the product.
    Become to the Dashboard and outset a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce shop is non good particularly good east.g. dissimilar attribute names in unlike variants.

So, information technology would have originally listed fine merely at present is non getting updated due to declining the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This fault is like to two validation errors mentioned above.  It happens when products in your Ecommerce shop were unmarried variant just them get mulit-variant or vice versa.

At that place are 2 possible reasons for getting this fault on a product:

  1. An originally single variant product is at present being sent every bit a multi-variant product - eBay volition not permit this and so the production needs to exist completely ended, deleted and re-listed.
  2. The variation data for the product from the eCommerce shop is not good especially good eastward.g. different attribute names in unlike variants.

And then, information technology would have originally listed fine simply now is not getting updated due to declining the validation rules.
AND
If you lot have products that have this mistake then it is likely that your product has been set upwards in your eCommerce store as a product with variations/options (eBay phone call this Multi-SKU) so eBay is expecting a variation but you lot don't have them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For instance, often in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Go into the production section of one of the products and nether 'variants' remove any variations if these products don't come with variations.

You should also double-bank check in the product page in our system, under Variations.

If at that place is only one variation, and so Variation Name should be empty, ie no options are defined. If you lot do accept options, then at to the lowest degree 2 distinct values should be provided.

One time you have fabricated changes in your eCommerce store get to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay.

Input data for tag <Particular.PictureDetails.PictureURL[one]> is invalid or missing. Delight check API documentation.		 This is usually caused by a space in the paradigm URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the image name and run a total sycn to update the product and market.

The underscore character is besides not a valid character
piicture name should only  contain the ASCII letters 'a' through 'z' (in a example-insensitive manner), the digits '0' through '9', and the hyphen ('-')"
At least one valid stamp service must be specified.
 This is usually caused by a missing business policy inside eBay.

Navigate to Omnivore ->settings-> eBay Australia->Shipping
Check for errors like this
and ensure you lot take a matching eBay Business concern Policy for the shipping method in Omnivore equally per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy just allows HTTPS resource in listings
This is usually acquired by providing an http URL for your logo

To resolve alter the URL to https: as per
Tin can I Change The Logo In My Product Listing Folio?
Currency is unchangeable when revising or relisting an detail. This error tin can occur if the product is a indistinguishable list.  If yous see this error on a product check and exist sure that  you do non have a manual listing on eBay that is actually a indistinguishable products.

It is all-time to search using the SKU or the product championship.

If you did take transmission listings on eBay when you started using Omnivore and you did non link them all and then yous may take duplicates.

The only style to fix this error is to correctly cease your indistinguishable listings on eBay.

A full listing of eBay errors can besides exist found hither:

http://developer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm